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Privacy Policy

How Hartanex collects, uses, and protects your information.

Last updated: September 2026

Introduction

Hartanex ("we", "us", or "our") operates this website and respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information when you use our platform to search, list, buy, rent, or sell property in Malaysia.

Information We Collect

  • Contact information you provide, such as your name, email address, and phone number, when you list a property, contact an agent, or submit an enquiry form.
  • Property listing details submitted by users or agents wishing to advertise a property.
  • Usage data, such as pages visited, search filters used, and general device/browser information, to help us improve the platform.

How We Use Your Information

  • To connect buyers, tenants, and sellers/landlords or their agents
  • To respond to enquiries and provide customer support
  • To improve our website, listings, and the overall user experience
  • To send updates related to your enquiries or listings, where applicable

Sharing of Information

We do not sell your personal information. Contact details submitted through property enquiry forms may be shared with the relevant listing agent or property owner so they can respond to your enquiry. We may also share information where required by law.

Data Security

We take reasonable steps to protect the information you share with us. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Cookies

Our website may use cookies to remember your preferences and improve your browsing experience. You can disable cookies through your browser settings, though some features of the site may not function as intended.

Your Choices

You may contact us at any time to ask what information we hold about you, to request corrections, or to request that your information be removed, subject to any legal or legitimate business requirements to retain certain records.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions about this Privacy Policy, please reach out via our Contact Us page.